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As you can see, I have been in communication with [Prof #3] about my grade for my Human Environment class for sometime now. It is listed on my transcript as an "incomplete," although Mr. [Registrar dude] assured me that a grade has been entered. I am unsure whether an "incomplete" counts as a grade. I would like to know:

1) whether the grade entered is, in fact, an "incomplete" or if this is a clerical error

2) and if it is, indeed, an "incomplete" in your records, I would appreciate it if you would confirm that this is the grade [Prof #3] entered with him, since he seems reluctant to discuss it with me. I completed all the course work, albeit late, and I do not understand why I should not receive a grade for this course.

Thank you for your time,
[Me]