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We apologize for the inconveniences caused.

Yes it is our fault in the first place, but instead of ignoring you as a customer, we are trying to do the replacement for you.

The reason why we cannot shipped 1 pair of -1.50 to you is because we afraid that the color of the lenses cannot be match with each other and if we just simply shipped it out to you, you will get so angry if you found out yourself that the color cannot be match with each other once you have received the lenses. So basically we are preventing things from getting worst.

That is why we offer you to choose a different design in order to replace the original lenses. There will be no extra charges even if you choose a higher price of lenses than your original lenses. But it seems like we cannot get your cooperation on this.

As what has been stated on our website, the shipping fees is non-refundable.

So here is the solution for your cases, we will proceed to refund the lenses price of $22.90 to you and we will offer you a free FedEx shipping on your next purchase to cover your non-refundable shipping fees.

This is the best that we can do for you. Please be note that we are not taking any amount of your payment because we are offering a free shipping on your next purchase to cover the non-refundable shipping fees.


Hope you will be considerate in this case and agree to follow the above mentioned suggestions.

Looking forward for your reply.

Thanks.