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親愛的會員 您好，

由於我們目前收到很多訂單，所以處理的速度會稍微延遲。
我們預計在 3/18 號，完成所有訂單的處理，若書籍有缺少的訂單，我們會 email 各別通知。

若訂單沒有問題，預計3/22 以前，您會收到我們由系統自動寄出的通知信，上面會有您的 tracking # ，屆時可至 http://www.usps.com/shipping/trackandconfirm.htm 查看您包裹的運送狀態。
倘若各位在 3/22 號以前，尚未收到我們系統寄出的通知信，請來信或至電與我們聯繫。 (依照USPS 公佈的作業時間，一般包裹會在收到包裹後， 3-10 個工作天完成運送。實際運送狀態，仍需查看 USPS 網站)

很抱歉造成您等待的時間，也謝謝您耐心的等待~


Dear valued customer,

Since we have received a lot of orders these days, we are sorry to inform you that the shipments needs to be delayed.
We schedule to finish processing all orders by this coming Friday (3/18).
If any one of your books is out of stock, we will email you immediately;

Once your order is ready to ship, our system will send you a confirmation email, and your tracking # will be included.
Your can go to http://www.usps.com/shipping/trackandconfirm.htm to track the status of your order.
Usually it take 3-10 business days to reach its destination after USPS receives the package from us; however, the delivery times are only estimates, as the postal service has no guarantee regarding the delivery time for packages shipped by Media Mail. Please go to USPS web site to check and confirm your order(s).

If you don't receive our confirmation email before 3/22, please contact us at [email protected] or 925-833-8328.

Please accept our apologies for the inconvenience it caused.

Best regards,