1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 | Dear , Greetings from iTunes Store Customer Support! My name is Sushil and I am glad to assist you today. I understand that you want to cancel the purchase of the application "1000 Ultimate Experiences" as you don't like it. I know you must be eager to have this issue sorted out at the earliest and I am glad to look into this. Weirung, I have reversed the charge for this purchase. In five to seven business days, a credit of 4.99 USD should be posted to the credit card that appears on the receipt for that purchase. Please note that this is a one-time exception, as the iTunes Store Terms and Conditions state that all sales are final. The iTunes Store provides a warning message that asks if you are sure that you want to buy an item. This warning can be turned off. If you would like to make sure that this warning is on, you can reset the warnings in the iTunes Store by following the instructions in this article: Resetting iTunes Store warnings http://support.apple.com/kb/HT1734 Apple wants your iTunes experience to be as enjoyable as possible. Thank you for being a valued customer. Weirung, if you have any further queries please write back to me. Have a great day! Sincerely, Sushil iTunes Store Customer Support http://www.apple.com/support/itunes/ww/ Please Note: I work SAT to WED, 11:00 AM to 08:00 PM CST. Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated. Customer First Name : Customer Last Name : email : Web Order # : MGSDLV0ZKF Support Subject : I have another purchase or download-related question. Sub Issue : Other Question Comments : Apple ID: Platform : iTunes/10.3.1 (Windows; Microsoft Windows XP Professional Service Pack 3 (Build 2600)) AppleWebKit/533.21.1 Application Name : 1000 Ultimate Experiences Comments : i don't need it !please cancel this purchase 哈哈!退錢成功了! |
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